Hugh Gribben

Work experience

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South Pacific Laundry Q.L.D 2017 - Current

Responsibilities:

• Sorting and folding Linin

• Diagnosing and repairing issues with machinery

• Teaching new workers

• Teamwork

• Leading group of workers

• Organizing work-space

• Operating large machinery

• Diagnosing issues with equipment

• Meeting production deadlines

• Following orders and performing operations as instructed

 

I.T Sales Representative   M.S.Y Technology Group 2015

Responsibilities: 

• Sales of computer Parts and networking equipment

• Making and assigning orders to customers

• Daily Stock-take

• Technical advice on products to suit customers needs.

• Customer Support

• Building and repairing computer

• Diagnosing and suggesting fixes to customer home network based on calls

• Diagnosing and repairing in store issues

• Eftpos and cash transactions

• Re-arranging store front

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Pizza Delivery   Eagle Boys Pizza Logan Central  Q.L.D 2015 - 2016

Responsibilities:

• Finalize and Dispatch orders

• Cash handling

• Eftpos transactions

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I.T Technician   Camden Computers 2012

Responsibilities: 

• I.T technician, repairing and diagnosing computers

• Customer Service both in person and over the phone

• Placing orders for parts and booking call outs

• POS and Eftpos operations

• Build/repair computers to a pre-defined time frame

• Shop management

• Checking inventory

• Stocktake

• General shop operations

• Opened, prepared shop and closed shop.

• Operated shop alone

• Setup Servers and Network inc, NAS, Active Directory and Printing

 

 

Volunteer Assistant:  Evocca College 2013-2014

Responsibilities: 

• Assisting with, diagnosis of failed infrastructure

• Assisting Students

• Recommending changes to products and services (Many of my solutions have been implemented, some of them are even implemented across the entire Australia wide Evocca network)

• Providing Solutions to problems

• Assisted with training groups of students on specific products, services and tasks.

 

 

Freelance I.T Technician 2007-2011

Responsibilities:

• Installing and configuring Operating Systems 

• Build Gaming Computers and Standard workstations

• Trained customers on basic use of software

• Remote Into their computers to fix software problems

• Data Recovery from flash drives, Hard drives and CD\DVD’s

• Set up home networks

• Set up internet connections

• Virus and other malicious software removal

• Laptop Repairs and upgrades

• Cable VOIP and ADSL implementations and configurations

• Router setups (including ADSL, Cable and Wi-Fi Variants)

• Configured Boot camp, Linux and OSX on Mac computers.

• Network diagnostics and repairs

• Operating system updates and Upgrades

Languages

 

• HTML/CSS

• English

Skills

 

• Computer Maintenance and Upgrading

• Organisational (time management/prioritising)

• Communication (verbal and written)

• Register Operation

• Report Writing

• Workplace health and safety

• Performance Targets

• Setup, training and operations of Electronic equipment

• Manual Handling of Equipment 

• Sales

• Providing solutions to suit customer’s requirements.

• Team Work

• Team Work Management

• Problem solving

• Ability to understand how something works in order to make it better or fix problems.

• Adapts to new systems to be able to implement, use and troubleshoot

2010 - present

Education

 

Diploma of Information Technology / Networking                           Wide Bay Institute of Tafe 2007 - 2008

Diploma in Information Technology / General                                  Evocca Brisbane 2013 - Nov 2014

 

Current studies

Bachelor of Applied Information Technology Griffith University exp. Graduate early 2018

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